Skip to main content
Question

Broken GET /User SCIM endpoint


I'm using the SCIM v2 API, specifically the GET /Users endpoint. I have 27 users in my organization, but totalResults is showing 33. Is this a known issue? My entire automation is stuck because of it.

Did this topic help you find an answer to your question?

6 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi ​@dantorii 

For us to have more info, post screenshots to what you are referring to in your Zap step configuration and results.


  • Author
  • Beginner
  • 3 replies
  • April 3, 2025

I am doing automation with a remote organization that uses zapier. Part of the automation is the process of getting the users with this API call: 


The issue here is that when I’m testing this call on postman, the actual users array contains 27 users, but the endpoint returns 33 total results:
 

 


  • Author
  • Beginner
  • 3 replies
  • April 3, 2025

I’d like to provide some additional information and clarification.

I'm currently testing the SCIM API, specifically the GET /Users endpoint. The issue I'm encountering is that the totalResults value in the response is incorrect. For example, my account has 160 users, but the API call returns totalResults: 280.

It seems like there may be an issue with the API. All the users returned are active, and when I attempt to retrieve inactive users, the API doesn't return any—suggesting that 160 is the actual user count.

Could you look into this?


Troy Tessalone
Forum|alt.badge.img+14

@dantorii 

I recommend opening a ticket with Zapier Support: https://zapier.com/app/get-help


  • Author
  • Beginner
  • 3 replies
  • April 3, 2025

I’ve tried, but I did not receive any response


JammerS
Forum|alt.badge.img+6
  • Zapier Staff
  • 2703 replies
  • April 4, 2025

Hi ​@dantorii,

 

This issue requires Zapier support assistance. Kindly check your inbox for the reply on the issue. You can also send another ticket to expedite the issue here: https://zapier.com/app/get-help


Reply