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Question

Box find a file step not getting file or creating shared link

  • September 26, 2023
  • 1 reply
  • 54 views

I am trying to find a file by searching through their name in Zap - but am not getting the any value for ‘File’ or shared link - I want to use it to upload files in uploadcare.

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1 reply

SamB
Community Manager
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  • Community Manager
  • September 26, 2023

Hi there, @TheBengineer! 👋

You mentioned that you’re “not getting the any value for ‘File’ or shared link”. So am I correct in thinking that the Zap is able to locate the correct file but isn’t outputting the file object or a share link for it? 

If so, is it always unable to return the file object or a share link, or is this only happening with certain files? Just wondering if there might be a difference in the type of files that are being affected here.

Looking forward to hearing from you on this!