Skip to main content
Question

BOX cloud storage not outputting folder/file name anymore

  • September 10, 2024
  • 2 replies
  • 24 views

Hey. I’ve been using the BOX.com cloud storage service integration with a lot of apps for the past year and it was working very smoothly. Seems like there was a new update and now when I run the “Find a Folder” action the output no longer displays the file name which is crucial - only the folder ID and Zap Search Was Found Status. Is there a way to revert back to the old way, or add further data to the output data which is definitely somewhere. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 10, 2024

Hi @Jonol 

For us to have more info, post screenshots showing context with how your Box Zap step is configured in EDIT mode along with the DATA OUT from testing.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 10, 2024

@Jonol 

Zap action: Box - Find a Folder

Required field is Folder Name.

In terms of logic, if a Folder is found, then you would already know the Folder Name because you searched for a Folder by the Folder Name.