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Hi Team,

 

I'm currently attempting to connect my BigCommerce account through API Integration in order to list our store's order details in Monday.com. Although my Monday.com account has been successfully connected, I'm encountering an error when attempting to connect my BigCommerce account. I have attached a snapshot of the error for your reference.  Anyone please help me to resolve this issue.

 

 

Hi there @Aberamw,

Welcome to the Community! 🎉

Before we dig deeper into this, I just wanted to check if you've had a chance to follow the steps in this article on authenticating BigCommerce on Zapier: https://help.zapier.com/hc/en-us/articles/8495923291661-How-to-get-started-with-BigCommerce-on-Zapier#required-authentication-fields

If you have followed these steps, could you confirm that the Access Token being used has the correct permissions for your store? If not, you may need to create a new token with the required permissions (such as modify access) and use this new token instead of the original one.

Please keep us posted! 😊

I’m getting the same error.  I created a new API token and gave it access to everything just for testing and it’s giving me the same error each time.  Any other idea what could be happening.  

Hi @BashDaddy,

 

Check if you set the entire URL in the storehash section.
In this section, the help text is slightly confusing, as all you need is the "storehash" from this example:

Examplet

Let us know if this helps you clear out the error on your Zap. Thank you.

Reply


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