Question

Big delay on google sheet new row trigger

  • 6 December 2023
  • 3 replies
  • 15 views

Hello,

We have noticed a delay between the new row trigger and the actual row being filled. Our plan is Team with the update time being 1 minute.
For example, a row is being added and takes up to 30 minutes to trigger the zap.


3 replies

Userlevel 7
Badge +14

Hi @kyratzakos.ap 

Good question.

Help articles for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

GSheet triggers are a bit different.

It may be impacted by the size of your GSheet and how your GSheet is configured.

 

As an alternative, use Airtable: https://zapier.com/apps/airtable/integrations#triggers-and-actions

Hi @kyratzakos.ap 

Good question.

Help articles for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

GSheet triggers are a bit different.

It may be impacted by the size of your GSheet and how your GSheet is configured.

 

As an alternative, use Airtable: https://zapier.com/apps/airtable/integrations#triggers-and-actions

Hello sir,

Thanks for this reply. Inside that article states that GSheet trigger is using both polling and instant trigger methods. Is there a way to set it to Polling method only? Since our plan checks for updates every 1 minute, and the instant method isn’t reliable?

Userlevel 7
Badge +14

@kyratzakos.ap

As a user, you don’t have control over how a Zap app trigger is configured behind the scenes.

 

You can try opening a ticket with Zapier Support for further troubleshooting help: https://zapier.com/app/get-help

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