Hello, I'm new to Zapier. I have linked my Big Cartel & Klaviyo accounts to Zapier in the attempt to make a Zap when someone abandoneds a cart. However the error received in Zaper is:
Unable to pull carts, please reload the page. Error code: Error while retrieving: The app returned 403.
Any advise on this one?
I'm also aware Big Cartel have a new Abandoned Cart feature on their highest paying plan, however this throws my small business budget right out.
Cheers Kelly
Hi
For us to have more info, post these screenshots:
Help links for using Big Cartel in Zaps: https://zapier.com/apps/bigcartel/help
Hi
Big Cartel team here 
.
Abandoned Carts triggers through Zapier are unfortunately only available as a feature to our Diamond plans. Diamond sellers have the opportunity to either use our built in emails (which a simple checkbox to turn it on) or can use the trigger through Zapier if they need something more custom like you’re trying to build.
Our diamond plan offers this feature along with support for more products, advanced analytics and more. If you’ve got questions, we’re happy to help! Drop us a note at support@bigcartel.com
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