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Question

Best practice to re-try steps when API calls fail?

  • November 24, 2025
  • 3 replies
  • 16 views
F

hi,

 

I have an API call which frequently fails, but starts working again after a few minutes.

 

What is the best practise to handle this?

 

I was thinking a delay step upon error, then pasting the whole flow underneath .  what are people’s thoughts?

    3 replies

    AndrewJDavison
    Forum|alt.badge.img+11
    • AndrewJDavisonZapier Solution Partner
    • Zapier Solution Partner
    • November 24, 2025

    ​@fh78248f49hf24vf224 

    You are probably hitting an API rate limit.

    Use a “Delay After Queue” step to space out each API call.

    Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
    F
    Sparsh from Automation Jinn
    Forum|alt.badge.img+6

    Hey,

    Turn autoreplay on for your account. See more about it here- https://help.zapier.com/hc/en-us/articles/19220226086797-What-is-replay. Hope it helps!

     

    https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
    F
    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • November 24, 2025

    Hi ​@fh78248f49hf24vf224 

    Try adding an error handler: https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling

    Add a Delay For step: https://zapier.com/apps/delay/integrations#help

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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