Trying to make an automation from a payment provider (payrexx) to a business software (bexio) to issue automatically an invoice, now getting an error message, tired everything and have no idea what to change.
Item amount array must have the same length as the item id array.
+14Hi
The error indicates the 2 arrays do not have the same number of items.
For us to have more info, post these screenshots:
hey
Rally hope that you see something in there.
Thank you !
sry i just realized my scrolling captures were not captured right, here the right ones
+14
For Zap step 6, for Items, for Line Item Name/ID/Code, that is a dropdown field that expects specific values.
Help links to follow for the expected values in dropdown lists: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps
what irritates me > cant fnd product, but the step before everything is good and choosing now the items from the step before i get this error message, do you have any idea?
+14
See screenshot below.
There is likely a mismatch between the 2 fields.
If you want to make it dynamic, then set Line Item Product Key = Name and map a variable from a previous step for the Line Item Name field.
If you want to set a static option from the dropdown list, then try selecting Product Key = ID.
This is so strange, now an other issue, and its strange, things havent really changed, just reentered the data, what i did before as well.
When i put Status on draft, it creates the invoice but without items and Total amount of 0
Do you have an idea?
+11Hey
If not, I suspect the issue might be coming from the value selected in the Line Item Product Key field. That field should either have the Name, Id or Code option selected, but appears to have had the Intern Name field selected instead:
Can you try selecting the Name option for that field again:
Then underneath that, in the Line Item Name/Id/Code field, select the Custom option then select the field that contains the line item name that you’re after (presumably that’s the Intern Name field).
Keep us posted on how things are going, want to make sure you’re all set! 🙂
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