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Question

authentication failed: Invalid Base URL.

L
Userlevel 1

I am still having this error. Anyone found a fix for this already?

 

We hit an error adding your new account

authentication failed: Invalid Base URL.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

12 replies

MohSwellam
Userlevel 7
Badge +8

Hi @Luke Beley 

 

This depends on which app you are trying to authenticate. Basically this means you weren't able to connect Zapier to your app. 

Founder of GeekyAir.com
Troy Tessalone
Userlevel 7
Badge +14

Hi @Luke Beley 

Good question.

Try using a new/different private browser.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
Userlevel 1

forgot to mention that i am trying to connect gravity forms to Zapier
@Troy Tessalone 

@MohSwellam 

Troy Tessalone
Userlevel 7
Badge +14

Hi @Luke Beley 

Did you try this suggestion to connect Gravity Forms to Zapier?

Try using a new/different private browser.

 

Check out the available help articles for using Gravity Forms in Zaps: https://zapier.com/apps/gravity-forms/help

 

Workaround is to use the Gravity Forms Webhook Add-On: https://www.gravityforms.com/add-ons/webhooks/

The Zap trigger would be Webhook Catch Hook: https://zapier.com/apps/webhook/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
chanelle
Userlevel 7
Badge +8

Hey @Luke Beley, how’s it going? Did you have any questions with the information above and the workaround option?

L
Userlevel 1

Hi @Luke Beley 

Did you try this suggestion to connect Gravity Forms to Zapier?

Try using a new/different private browser.

 

Check out the available help articles for using Gravity Forms in Zaps: https://zapier.com/apps/gravity-forms/help

 

Workaround is to use the Gravity Forms Webhook Add-On: https://www.gravityforms.com/add-ons/webhooks/

The Zap trigger would be Webhook Catch Hook: https://zapier.com/apps/webhook/help

 

i’m giving up getting Gravity Forms connected to Zapier it should be this difficult. I am getting the same error

 

I am trying to learn how to get webhooks setup in Zapier. The links given doesn't really give a step by step how to do it tho

L
Userlevel 1

do i need the pro version of gravity forms to be able to install the Zapier Add-On in Gravity forms and get it integrated to Zapier?

MohSwellam
Userlevel 7
Badge +8

Hi @Luke Beley 

 

It doesn't say so here https://docs.gravityforms.com/zapier-add-on/

 

What it says is that you need to instal the app first then try connecting. 

Founder of GeekyAir.com
rachael.silvano
Userlevel 5
Badge +7

@Luke Beley just a quick check in here, we you able to get all set up with Gravity forms? Let us know either way so we can make sure to document what worked for you and share with the rest of the Community!

 

Best,

Rachael

L
Userlevel 1

@Luke Beley just a quick check in here, we you able to get all set up with Gravity forms? Let us know either way so we can make sure to document what worked for you and share with the rest of the Community!

 

Best,

Rachael

Nothing is working so far. I am focusing my attention to something else atm I feel that I have spend too much time figuring this out and I not getting nowhere

Danvers
Userlevel 7
Badge +12

Hi @Luke Beley 

I’m sorry that you’ve had a lot of difficulty connecting Gravity Forms to Zapier. If you do decide to give it another go and get stuck, I’d recommend reaching out to the Zapier support team (using the Get Help form) as the Support team have a lot of super powers that we don’t here in the Community. If you do get in touch with them, be sure to include everything that you’ve already looked at/tried as that will help you to get on the same page quicker. 

W

Update: I just figured out the plugin Basic Auth will cause this issue

https://github.com/WP-API/Basic-Auth

Reply


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