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I'm attempting create Instagram posts with multiple images in them to Buffer's "Add to Queue"

Single photo image uploads work just fine with this integration as seen in the screenshot:

Through troubleshooting, I've found that I can't get any link to work through the Multiple Image integration, even trying independent immediately downloadable links that still bring back the same error of:

  • "Error from halted execution: The selected file (#1) cannot be reached by us - you need to provide a direct link to the file. See https://buff.ly/4eqKvLD"

The closest instance of this I could find is this: https://community.zapier.com/troubleshooting-99/trouble-sending-multiple-google-drive-image-urls-to-buffer-via-zapier-49547

Any help would be appreciated.

Hi there ​@Huntsman 👋

I can see that the Support team had a look into this and determined you were running into a bug with the ability to add multiple images to the queue. Really sorry about that. We can’t give any sort of ETA on when it will be fixed by Buffer’s developers, but they’ve added you to the list of affected users so you’ll definitely get an email notification from us once it’s been resolved. And I’ll follow up here to share any updates when they’re available.

In the meantime, perhaps you could try using a Publish Photo(s) Instagram for Business action instead? It should allow you to post multiple images to Instagram. If you do go down that route and want to have time images posted at specific times, you might want to explore adding a field to the form to capture the desired time for it to be posted. Then you can use that value in a Delay Until action to get the Zap to post the photos at different times. 

Hope that helps. If you give that a try and run into any issues just let me know, happy to lend a hand if you get stuck! 🙂


I tried going the route you recommended with my integration. What I’m finding is that it works with a test run, but when I actually submit photos via my form the Instagram for Business isn’t seeing the links to the photos:

 

In the step above there are clearly links, do you know what the issue is?

 

Test running this flows and works as expected, just when I actually go to upload a new submission via a form while the Zap is live it does not work. This is the setup that works when I test it (note the example above isn’t using all 8 slots though it shouldn’t make a difference, the links aren’t being seen in the Instagram for Business step):

 


Glad to hear you’re giving that approach a try, ​@Huntsman! 🙂

Hmm, it looks as though the fields are coming over slightly differently in live Zap runs, verses how they appear in the test record:

70e3df5caafa6dc63087b0eb55022214.png
It seems the answer fields are nested within “answers” so I’d expect to see the field name in the Zap appear as answers Answers Select Your 1st Photo Only, not just Answers Select Your 1st Photo Only:

8e6cf5b24c98e82cf636a52bdeb8d70b.png
 

Can you try selecting a recent live Zap run as the test record, and then remap the answer fields to see if that fixes it? You can learn more about how to do that here: Modify test records in Zaps > Select from previous Zap run

Keep me posted on how that goes!


Hi there!

I encountered the same limitation — Zapier’s “Add to Queue” action for Buffer currently supports only single-image Instagram posts. Unfortunately, Buffer’s Zapier integration doesn't yet handle multi-image (carousel) uploads.

Here are a couple of potential workarounds:

1. **Use Buffer's API directly (custom webhook)**  
   - Create a Zap that sends all image URLs as a payload to Buffer's API endpoint (e.g., `/updates/create`) that supports carousel posts. You’ll need to structure the request manually—this gives full control over multi-image posts.

2. **Merge multiple images into one file**  
   - A workaround is to combine several photos into a single image (e.g., a collage) and post it as a single image. It loses the carousel effect but lets you show more content in one post.

3. **Stay tuned for updates**  
   - As of now, multi-image posts are not supported natively. You might want to upvote or comment on the relevant feature request in Zapier’s community, or monitor Buffer’s road map for potential support.

Let me know if you’d like help figuring out the API approach—I can help draft the webhook call.
 


I understand you're facing challenges with adding multiple images to Buffer's queue via Zapier. While some users have suggested using JSON format for multiple image URLs, another approach to consider is utilizing a tool like instastoryviewer.io. This platform allows you to view Instagram Stories anonymously, which can be helpful for gathering content inspiration or verifying posts before scheduling them.

Hope this helps!


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