Attempting to create Instagram posts with Multiple Images in them from JotForm to Buffer's "Add to Queue".
I'm attempting create Instagram posts with multiple images in them from JotForm to Buffer's "Add to Queue"
Single photo image uploads work just fine with this integration as seen in the screenshot:
Through troubleshooting, I've found that I can't get any link to work through the Multiple Image integration, even trying independent immediately downloadable links that still bring back the same error of:
"Error from halted execution: The selected file (#1) cannot be reached by us - you need to provide a direct link to the file. See https://buff.ly/4eqKvLD"
I can see that the Support team had a look into this and determined you were running into a bug with the ability to add multiple images to the queue. Really sorry about that. We can’t give any sort of ETA on when it will be fixed by Buffer’s developers, but they’ve added you to the list of affected users so you’ll definitely get an email notification from us once it’s been resolved. And I’ll follow up here to share any updates when they’re available.
In the meantime, perhaps you could try using a Publish Photo(s) Instagram for Business action instead? It should allow you to post multiple images to Instagram. If you do go down that route and want to have time images posted at specific times, you might want to explore adding a field to the JotForm to capture the desired time for it to be posted. Then you can use that value in a Delay Until action to get the Zap to post the photos at different times.
Hope that helps. If you give that a try and run into any issues just let me know, happy to lend a hand if you get stuck!
I tried going the route you recommended with my integration. What I’m finding is that it works with a test run, but when I actually submit photos via my JotForm the Instagram for Business isn’t seeing the links to the photos:
In the step above there are clearly links, do you know what the issue is?
Test running this flows and works as expected, just when I actually go to upload a new submission via JotForm while the Zap is live it does not work. This is the setup that works when I test it (note the example above isn’t using all 8 slots though it shouldn’t make a difference, the links aren’t being seen in the Instagram for Business step):
Glad to hear you’re giving that approach a try, @Huntsman!
Hmm, it looks as though the fields are coming over slightly differently in live Zap runs, verses how they appear in the test record:
It seems the answer fields are nested within “answers” so I’d expect to see the field name in the Zap appear as answers Answers Select Your 1st Photo Only, not just Answers Select Your 1st Photo Only:
