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Question

Attachments when creating new trello card show as .txt files

  • July 11, 2024
  • 6 replies
  • 63 views

I have a zap that retrieves a webhook from a forminator form. It provides 2 URL’s to images that were uploaded to the form and then creates a new trello card. When the URLS are provided in the “File Attachment” section of the trello card, it simply returns as two separate text files in trello rather than rendering the actual photos as attachments. Any ideas?

 

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6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 11, 2024

Hi @cdt0901 

Are the links being used publicly accessible direct download links for the files?

Help: https://help.zapier.com/hc/en-us/articles/8496288813453

 

 


  • Author
  • Beginner
  • July 12, 2024

Hey @Troy Tessalone! I checked the URLS in private browsing and they are publicly accessible. I even removed upload 2 thinking that more than one file might corrupt the string, but it still just uploaded a single text file.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 12, 2024

@cdt0901 

Can you post a full url link for one of the files?


  • New
  • July 23, 2024

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 23, 2024

@rafaadn 

For us to have more context, it may be best to post your own topic and include screenshots with how your Zap steps are outlined and configured in EDIT mode.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 23, 2024

@cdt0901 and @rafaadn 

If you suspect an issue, you can open a ticket with Zapier Support: https://zapier.com/app/get-help