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Asana error: The app returned `{"message":task: Not a recognized ID}

  • 24 October 2023
  • 6 replies
  • 47 views

Userlevel 1

I’m trying to set-up a Zap from Smartsheet to Asana. I am trying to do the function “Update Row” so that it doesn't keep adding new tasks in Asana each time I change a heading name or date. Essentially I want to create a Smartsheet for a project, zap all the tasks across to Asana and then have them update automatically whenever I make adjustments on Smartsheet without creating new tasks (unless I add extra rows)

Below are the fields that I’ve filled out and the error message I receive.

 

 

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Best answer by Troy Tessalone 24 October 2023, 19:07

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6 replies

Userlevel 7
Badge +14

Hi @rennie 

Good question.

The Task field expects an Asana Task ID, rather than an ID from Smartsheet.

 

Userlevel 1

Thanks @Troy Tessalone. Where can I locate the Asana Task ID? Does this need to be done for each row that corresponds to the Smartsheet row? Secondly, do all the tasks need to be in Asana first?

Userlevel 1

Or do I need two Zaps” 1) Create New Task and then 2) Update Task?

Userlevel 7
Badge +14

@rennie 

Check the Task field description for guidance. (e.g. Add a Search step)

 

Userlevel 1

Thanks @Troy Tessalone that has worked. I’m up and running.

Userlevel 7
Badge +6

That’s fantastic news @rennie! Big thanks to Troy for assisting you on this one!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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