Argument of type 'NoneType' is not iterable

Hello Zapier Friends

I am getting the following error

This Gainsight Customer Communities step hit an error
argument of type 'NoneType' is not iterable

The Zap is kicked off by a form on an interface.

The step in question is set up like this:

I do not know why it is trying to iterate.

Any thoughts anyone?

Thanks in advance

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Hi @AField

Check the DATA IN/OUT for each step in the Zap Run to help you trace the data flow: https://zapier.com/app/history/

Check the data returned from Zap step 2 to see if a User was found.

You should add a Filter step to check that Zap step 2 returned a User ID that is mapped in Zap step 3.

Hi @Troy Tessalone

Thanks for the filter tip.

A user is indeed found and the zap continues to conclusion, BUT also throws the error.

Seems like a weird one for sure.

I may just try making it from scratch myself. I used the co pilot to build the beginning.

@AField

As proof of a user being found in Zap step 2, post screenshots showing these:

Make sure you set this Header

Content-Type: application/json

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