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I’m pulling donation data from Givebutter into Salesforce with these two steps:

  1. Webhook: https://api.givebutter.com/v1/transactions/{transaction_ID}
  2. Formatter (Line-item to Text) 

When all the custom fields are filled in on the donation form, all is good in Salesforce, but when some fields are not, things get out of alignment. Here’s what it looks like. I’ve added blue column headers to clarify what they are, and blurred the last 4 digits of phone numbers (framed in red).

The 4 rows framed in green are the only ones where all custom fields were filled in.

Any thoughts?  Thanks.

Hi ​@Scott_HANT 

For us to have more context about what you are referring to, post screenshots showing:

  • how your Zap steps are outlined
  • how your Zap steps are configured in the CONFIGURE tab in EDIT mode with the field mappings visible