Thanks for reaching back out here @68b74978-d41e-4547-9511-963fc3. I completely understand how disruptive this bug is for your workflows and I’m very sorry that we can’t provide any estimates for when it will be resolved. There are a number of factors at play so it’s challenging to accurately predict when a bug will be fixed.

Our engineers are aware of the issue and although I can’t give an exact timeline on when it will be resolved by you’ll definitely be notified as soon as there is an update on the status of the bug or the issue has been fixed. 

I’m also affected by this. Was trying to use Zapier to send to Todoist now that the Todoist skill on Alexa has ended. Alexa says “Sorry I have run in to a problem” after successfully asking the prompt question. Why is Alexa still shown as an app here if there’s been a bug for so long?

This integration has been broken for over a year now and doesn’t make zapier look very good, if we’re relying on the zapier to connect data between systems and bugs that are known about for this long go unfixed, what bugs are there on the system that we the community don’t know about and are just ignored?

Can we get an update please?

Alexa integration seems to be broken for “Trigger Phrase Spoken” if there is an “Additional Prompt Question”.  It *ALWAYS* fails with “Oops, I ran into a problem.”  Doesn’t seem to matter what the action will be.  It looks like this has been broken a LONG TIME.  So I’m not too confident it will be fixed soon.  But add me to the notifications list in case it is.  Thanks.

Hi @sparky378, @ibwan and @JerryChicago! 

I’ve added you all to the list of affected users. There aren’t any status updates I can share at the moment but I’ll definitely share any updates or workarounds we come across here in the thread. And you will all receive an email notification once it’s fixed.

For context, our development team prioritises issues based on a variety of different factors like the number of users affected, the severity of the issue and the complexity of the fix. We try to unblock issues as soon as we can but can’t provide exact timelines as to when it will be resolved. We know this isn’t ideal and we’re working on ways to better improve communication and prioritisation of bugs. Please know that no bugs are ignored and our goal is to get issues resolved as quickly as possible. 

Thank you all for the continued patience on this, it’s very much appreciated.

I’m also having this exact issue when trying to add a task to OmniFocus. Add me to the list, I guess 

It’s a little troubling that the Alexa integration has been broken for a year.  I can understand that there are priorities to fix things, but in the meantime Zapier has continuted to “Advertise” Alexa integrations for that year, knowing it’s broken.  If the “development team” is too busy, at least the “marketing team” could remove “Alexa Integrations”.   Since “Trigger phrase spoken” is the only Alexa trigger, I switched to Make.com and just use the webhooks trigger.   If you are stuck on using Zapier, consider the Zapier webhooks trigger. 

Hi @gsolo2001 and @JerryChicago 

Really sorry that you’re both getting this errors with Alexa too. This issue doesn’t appear to affect all instances of Alexa and can occur intermittently which makes it hard to replicate and pin down the exact cause. If you can reach out to our Support team here and provide links to your Zaps that affected they’ll be able to dig into the error logs and pass them on to the developers to help them better identify what might be causing the issue. 

You’ve both been added to the bug report which will help to bump up it’s priority but I still can’t give any estimate as to when it’ll be solved. We’ll definitely reach out by email to confirm when a fix has been shipped though. 

For now it sounds like enabling a Webhooks Skill for Alexa then switching to use Webhooks by Zapier as the trigger app for your Zap, as @JerryChicago mentioned, may help to get around this issue. If you’re interested in giving that approach a try please check out our Trigger Zaps from webhooks guide for more details.

Thanks for everyone’s ongoing patience. Hopefully that workaround will help to get things up and running! 

I am having the same issue - Alexa says she ran into a problem.

any positive updates?

Hi friends,

Unfortunately, we don’t have an update yet regarding the bug. Hence, I’ve added you all to the list of affected users, and we’ll notify each of you via email once an update is readily available. Thanks.

Well this is disappointing to say the least. I watched a video published in January of 2025 by Zapier on how to connect Alexa to Notion and followed the instructions only to find that I get this same error repeatedly. I did a search and came up with this thread to find the bug has been known about for two years, affects loads of people, and still hasn’t been resolved. With so many other apps listed in this thread, it makes me wonder if the Alexa integration works at all.

This is my second attempt to use Zapier and my second thing I found it cannot do. Again, very disappointing.

Hi ​@Chuck Tomasi,

I'm sorry you're having trouble connecting Alexa to Notion via Zapier, and I understand how frustrating that can be. Your feedback is appreciated, and you're being added to the list of affected users to receive updates as the issue is addressed. Zapier is committed to improving its integrations and resolving persistent matters like this.

I am trying to use Alexa to initiate my gmail account sending an email to my GQueues email, which is a work around for simply adding a task item (single action) to a GQueues worklist.   “Alexa ask Zapier to trigger a Zap” “What is the trigger phrase?” “Send a single action” “What is the single action?” “wash my car” “Oops I ran into a problem”...ugh ANY THOUGHTS OUT THERE? Thanks!

I am also encountering this issue connecting Alexa to both Gmail and Notion. Are there any other pairings with Alexa that work better or an any other way? Thanks

IFTT used to work but they ended their connection with Alexa. I’m shocked that considering all the other things we CAN do with Alexa- that everyone seems to STILL be looking for a way to use Alexa to get items added to any app’s task lists...ugh. I’ve also resorted to making a “to do” list in the Alexa app where I also keep my shopping lists- then checking it regularly to move the tasks to my preferred GQueues task managing.

Hi ​@LourdesM and ​@scottjs,

I’m really sorry for the trouble this bug has caused.

I checked the bug report, and it’s still open at this time. I’ve added both of you as affected users, so you’ll receive an update as soon as the issue is resolved.

We truly appreciate your patience and understanding.