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I currently have a Zap which creates new records in Airtable when an email is received in our google maill accounty, in order to capture them and add “time” for billing purposes.  I am trying to “weed out” certain emails, so that they are not captured and no records are created for those.  The Zap works correctly, in that, when a new email is sent a new record is created in Airtable.  However, I can’t seem to get the filtering to work.   Step 1 - Email Trigger; Step 2 - Filter if From Name does not contain ________; Step 3- Make new record in Airtable.

Am I choosing the incorrect filter?

Thanks in advance

Hi @SCLadyEsq 

To help us have context please post screenshots with how your Zap steps are outlined and configured.


 


@SCLadyEsq 

You need to change the Filter conditions to all be ANDs instead of ORs if you are using “does not exactly match”

 


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