Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I have several automations that use AI by Zapier for personal injury law cases. I use both ChatGPT and Gemini models for the automations. 

As of yesterday, all my prompts (both ChatGPT and Gemini) are getting this error for everything:
 

This AI by Zapier (3.1.12) step hit an error

Sorry, but this violates our content moderation policy. Please revise your input.

The prompts are simply car accidents and other legal cases, nothing graphic or that should be blocked. 

I do the same prompt on the Gemini AI Studio step (not the AI by Zapier) and it works.

It seems like something is off with AI by Zapier where my prompts are getting incorrectly flagged. 

 

 

Hey ​@gwinig,

You may want to reach Zapier Support for that here- https://zapier.com/app/get-help. Then you can better understand their content moderation and they will be able to help you better. Hope it helps!

Terms & Conditions