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Question

AI by Zapier Content Moderation Error Issue

  • September 19, 2025
  • 1 reply
  • 86 views
G
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I have several automations that use AI by Zapier for personal injury law cases. I use both ChatGPT and Gemini models for the automations. 

As of yesterday, all my prompts (both ChatGPT and Gemini) are getting this error for everything:
 

This AI by Zapier (3.1.12) step hit an error

Sorry, but this violates our content moderation policy. Please revise your input.

The prompts are simply car accidents and other legal cases, nothing graphic or that should be blocked. 

I do the same prompt on the Gemini AI Studio step (not the AI by Zapier) and it works.

It seems like something is off with AI by Zapier where my prompts are getting incorrectly flagged. 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Sparsh from Automation Jinn
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Hey ​@gwinig,

You may want to reach Zapier Support for that here- https://zapier.com/app/get-help. Then you can better understand their content moderation and they will be able to help you better. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
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