Adding tag to squarespace customer in mailchimp

  • 14 November 2023
  • 3 replies

Hey, I am trying to do the following an running into a possible error:

When someone makes a purchase on my squarespace website they are added to my mailchimp audience, I want to add a tag that says “member” to that person. If you can tell from this image, am I doing this correctly? I received an email from Zap saying their was a connection error but i tested it and the connection is good.


I hired someone from upwork to do this and paid over $300 only to have them build a zap loop that delayed us a month, she never completed the work and now i am here with unhappy clients trying to handle this myself. I really appreciate the help. 


3 replies

Userlevel 7
Badge +14

Hi @KeysLastStand 

Good question.

We would need to see screenshots with how your Zap step 2 is configured.


Also, you may be able to configure this using a Mailchimp Customer Journey instead to set the Tag on the Subscriber.

Here is my step two. I also loooked into your comment about mailchimp and am trying to figure that out as well. Thank you. 

Userlevel 7
Badge +14


Check your Zap Runs history to see the DATA IN/OUT for each Zap step to help you troubleshoot: