Adding a new row in Google Sheets does not send an email automatically

  • 8 April 2023
  • 1 reply

Hi there! 

I have set up a zap to automatically send an email when a new row has been added to a Google Sheet. However, the trigger does not activate at all.


I have tried the following troubleshooting measures:

  • Changed the connected Google account
  • Added new rows instead of just populating information into empty rows
  • Waiting more than 15 minutes in case this was a polling trigger (instead of instant)
  • Off and on the zap again 


I have attached images of my zap below. 


Thanks in advance!

1 reply

Userlevel 7
Badge +14

Hi @Yao 

Good question.

It may be related to how your GSheet is configured.

GSheet help articles to reference:


As an alternative, you can use Airtable: