Question

Adding a new row in Google Sheets does not send an email automatically

  • 8 April 2023
  • 1 reply
  • 15 views

Hi there! 

I have set up a zap to automatically send an email when a new row has been added to a Google Sheet. However, the trigger does not activate at all.

 

I have tried the following troubleshooting measures:

  • Changed the connected Google account
  • Added new rows instead of just populating information into empty rows
  • Waiting more than 15 minutes in case this was a polling trigger (instead of instant)
  • Off and on the zap again 

 

I have attached images of my zap below. 

 

Thanks in advance!


1 reply

Userlevel 7
Badge +14

Hi @Yao 

Good question.

It may be related to how your GSheet is configured.

GSheet help articles to reference: https://zapier.com/apps/google-sheets/help

 

As an alternative, you can use Airtable: https://zapier.com/apps/airtable/integrations

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