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Add order tag from Shopify to ShipStation order based on matching order number

  • June 16, 2025
  • 5 replies
  • 28 views

  • Beginner
  • 1 reply

I need help creating this:

Trigger: New order gets imported to ShipStation
Action: Find corresponding order in Shopify and get the order tag
Action: Apply Shopify order tag to corresponding ShipStation order
 

Photos attached. I am stuck at step 3 with the errors in the photo.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • June 16, 2025

Hi there, ​@OSI—happy Monday! 😁

Hmm, looks like Copilot generated that action for you might have used the wrong endpoint.🤔 The error appears to suggest that the endpoint it’s using isn’t correct. I had a quick look at ShipStation’s API and it looks as though they have a separate API endpoint that’s specifically for adding a tag to an order: Add Tag To Order.

Can you try updating the url in the URL field to be https://ssapi.shipstation.com/orders/addtag instead and let us know if that fixes it?


jayeshkumarbhatia
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  • Zapier Solution Partner
  • 735 replies
  • June 16, 2025

Hey ​@OSI ,

 

After reviewing Shipstation API’s, there are 2 issues which i have observed.

  1. To add Tag on Shipstation, it has to be a Tag Id and Not Tag Name. 
  2. The endpoint and request body both are incorrect

Please review the API Doc here to know how to update Shipstation order


  • Author
  • Beginner
  • 1 reply
  • June 17, 2025

Hi there, ​@OSI—happy Monday! 😁

Hmm, looks like Copilot generated that action for you might have used the wrong endpoint.🤔 The error appears to suggest that the endpoint it’s using isn’t correct. I had a quick look at ShipStation’s API and it looks as though they have a separate API endpoint that’s specifically for adding a tag to an order: Add Tag To Order.

Can you try updating the url in the URL field to be https://ssapi.shipstation.com/orders/addtag instead and let us know if that fixes it?

Thanks! I am on a new step with a similar issue. I am not sure if I am writing the body correctly. I think that is the main cause of the error. Any idea? 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • June 17, 2025

Hi ​@OSI 

Try sharing screenshots of your Zap step config with ChatGPT to ask for help with configuring the API request.
Make sure to give ChatGPT the link to the app API endpoint you are using to configure the API request in the Zap step.

 

 


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • July 14, 2025

Hey ​@OSI, just checking in—were you able to get this sorted using the corrected JSON code example that Troy suggested?

Let us know if you still need any help, want to make sure this gets sorted! 🙂