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I need help creating this:

Trigger: New order gets imported to ShipStation
Action: Find corresponding order in Shopify and get the order tag
Action: Apply Shopify order tag to corresponding ShipStation order
 

Photos attached. I am stuck at step 3 with the errors in the photo.

 

Hi there, ​@OSI—happy Monday! 😁

Hmm, looks like Copilot generated that action for you might have used the wrong endpoint.🤔 The error appears to suggest that the endpoint it’s using isn’t correct. I had a quick look at ShipStation’s API and it looks as though they have a separate API endpoint that’s specifically for adding a tag to an order: Add Tag To Order.

Can you try updating the url in the URL field to be https://ssapi.shipstation.com/orders/addtag instead and let us know if that fixes it?

Hey ​@OSI ,

 

After reviewing Shipstation API’s, there are 2 issues which i have observed.

  1. To add Tag on Shipstation, it has to be a Tag Id and Not Tag Name. 
  2. The endpoint and request body both are incorrect

Please review the API Doc here to know how to update Shipstation order

Hi there, ​@OSI—happy Monday! 😁

Hmm, looks like Copilot generated that action for you might have used the wrong endpoint.🤔 The error appears to suggest that the endpoint it’s using isn’t correct. I had a quick look at ShipStation’s API and it looks as though they have a separate API endpoint that’s specifically for adding a tag to an order: Add Tag To Order.

Can you try updating the url in the URL field to be https://ssapi.shipstation.com/orders/addtag instead and let us know if that fixes it?

Thanks! I am on a new step with a similar issue. I am not sure if I am writing the body correctly. I think that is the main cause of the error. Any idea? 

 

Hi ​@OSI 

Try sharing screenshots of your Zap step config with ChatGPT to ask for help with configuring the API request.
Make sure to give ChatGPT the link to the app API endpoint you are using to configure the API request in the Zap step.

 

 

Hey ​@OSI, just checking in—were you able to get this sorted using the corrected JSON code example that Troy suggested?

Let us know if you still need any help, want to make sure this gets sorted! 🙂

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