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Question

Add Contact to Campaign in Salesforce: can't find all my campaign statuses

  • June 10, 2022
  • 3 replies
  • 35 views
S

Hello,

I have a zap that goes:

  • Trigger
  • Create contact in Salesforce, using name, email, etc..
  • Add Contact to Campaign in Salesforce, using Salesforce contact ID

In the last step, I can find all my campaigns, but I can’t find all the custom statuses, so all the contacts are added to the campaign with the default status.

Any idea what could cause this ?

Thanks in advance for your help.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • June 10, 2022

Hi @Sightness 

Good question.

Have you tried this:

  • Click ‘Refresh fields’ at the bottom of the Zap step
⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
S
  • Sightness
  • Author
  • New
  • June 10, 2022

Hey Troy,

Yes sorry I forgot to mention it, I’ve tried to refresh fields several times but it doesn’t change anything.

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • June 10, 2022

@Sightness 

Might be best to open a ticket with Zapier Support for additional help: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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