Acuity Scheduling "API had an internal server error" 500 errors when connecting account

Hello ​@mightystack 
That error is coming from Acuity, not Zapier.

“API had an internal server error” means Zapier reached Acuity, but Acuity’s system failed during the connection. This usually points to a temporary outage, maintenance, or an issue with your Acuity account or their OAuth service.

Try reconnecting after a few minutes, and make sure you can log into Acuity normally. If it keeps happening, contact Acuity support and share the error and time it occurred.

Dr. Tanvi Sachar
Monday Certified Partner, Monday Wizard

Hey ​@mightystack,

Try using a different browser or try clearing the cookies. Hope it helps!

​@mightystack 

Error message indicates to check the Acuity status page: https://status.acuityscheduling.com/

Help links for using Acuity Scheduling in Zaps: https://zapier.com/apps/acuity-scheduling/integrations#help

Prerequisites

To use the Acuity Scheduling app on Zapier, you must have:

• View & edit or administrator access.

Hi there ​@mightystack 👋

How are you getting on with this? Was it just a temporary issue, or are you still seeing those 500 errors when you try to connect your Acuity Scheduling account?

Keep us posted on how it’s going, want to make sure this gets sorted!