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ActiveCampaign Zap error: Invalid value for query parameter contactTag.contact

  • October 7, 2023
  • 1 reply
  • 90 views

I am trying to add a tag to a contact in ActiveCampaign when they pay for my program through Stripe. I have tried using the new customer trigger as well as the purchase trigger. I am getting the same error for both: 

Invalid value for query parameter contactTag.contact

 

I’ve tried adding tags in both of the places too (existing tags, and tags), but I get an error every time. 

I have also tried to start a new zap, using a different test, and getting the same error. I checked and both of the test contacts are 100% already contacts inside of Activecampaign (they have to be b/c of my workflow)

Any help is appreciated!

 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • October 8, 2023

Hi @dancetothebeet 

Good question.

The ActiveCampaign Contact ID expects the internal ID of the ActiveCampaign Contact instead of the email address.

Try using a different Zap action: ActiveCampaign - Create/Update Contact