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Question

ActiveCampaign to Memberspot Zap isn't working while published

  • 21 June 2024
  • 2 replies
  • 10 views

Hello,

I have an issue with my published zap. I tested the connection and it was working. After i have published the zap the zap is not working. I used Active Campaign → Memberspot and my contact is in the list in Active Campaign but Zapier doesn`t send the contact to memberspot anymore, although the connection was working before publishing. 

 

Thanks for your help! 

2 replies

K

Hi Patricia,

It sounds frustrating that your zap isn't working after publishing. Here are a few steps you could try to troubleshoot:

  1. Check Zap Settings: Ensure all settings, triggers, and actions are configured correctly in Zapier.
  2. Reconnect Services: Try disconnecting and reconnecting Active Campaign and Memberspot to Zapier.
  3. Test Again: Run a test zap to see if the connection resumes functioning.
  4. Zapier Support: If issues persist, contacting Zapier support directly might provide specific insights.

Hope this helps resolve the issue!

Troy Tessalone
Userlevel 7
Badge +14

Hi @Patricia Maria 

For us to have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode so we can see which app/events you are using.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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