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ActiveCampaign error: The app returned "Client error," resulted in a `403 Forbidden` response.

  • 12 December 2023
  • 3 replies
  • 78 views

Userlevel 1

Hi,

I'm trying to integrate Uscreen and ActiveCampaign. I just want that when there is a new user on Uscreen, the user will also be added to ActiveCampaign with the tag 'Uscreen Trial.' However, I want to ensure that if the email already exists in ActiveCampaign, the user should not be able to use the same email.

I'm confused about why there is an error message saying 'upgrade your account,' even though I've already upgraded to the Starter Plan.
 

 

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Best answer by Troy Tessalone 12 December 2023, 03:46

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3 replies

Userlevel 7
Badge +14

Hi @denpras 

Good question.

The error response is from ActiveCampaign.

 

Userlevel 1

Hi Troy Tessalone,

Thank you for your response. What does that mean? What actions should I take in ActiveCampaign settings?

Userlevel 7
Badge +14

@denpras 

GSearch results about ActiveCampaign Accounts: https://help.activecampaign.com/hc/en-us/articles/360008034900-How-to-use-Accounts-in-ActiveCampaign

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