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Question

ActiveCampaign error: Required field 'Contact ID' (contact_id) is missing

  • 29 November 2023
  • 15 replies
  • 88 views
iqdesign

"Failed to create a contact tag in ActiveCampaign. Required field 'Contact ID' (contact_id) is missing" How can I fix this to move to the next step. Please help

15 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @iqdesign 

Good question.

Try this Zap action: ActiveCampaign - Create/Update Contact

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
iqdesign

Where can I find that zap action?

 

iqdesign

I found that

iqdesign

Failed to create a contact in ActiveCampaign

The app returned "Contact id or email is required. (422)".

iqdesign

now I have this error

iqdesign

 

Troy Tessalone
Userlevel 7
Badge +14

@iqdesign 

You need to map a variable from the Zap trigger step.

Help: https://zapier.com/help/create/basics/set-up-your-zap-action

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
iqdesign

when someone subscribes to the grow form I want them to get the tag “grow subscriber” and have them be added to my AC master list. 

iqdesign

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Failed to create a contact in ActiveCampaign

The app returned "Contact id or email is required. (422)"

iqdesign

Can you tell me what I’m doing wrong here please? When a person subscribes to Grow I want them tagged Grow Subscriber and added to my AC master list

 

iqdesign

When a person subscribes to Grow I want them added to the master list and tagged Grow Subscriber

iqdesign

I somehow got it to work

Troy Tessalone
Userlevel 7
Badge +14

@iqdesign 

Make sure to read the field descriptions. (e.g. more)

You should NOT set a value for the ID field if you have a value for the Email field set.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
iqdesign

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

I have this now. took out the ID field. Will this work? The test email was sent to active campain and I see it there

Troy Tessalone
Userlevel 7
Badge +14

@iqdesign 

When in doubt, test it out.

Turn the Zap ON, test, then check your Zap Runs for activity/issues: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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