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Question

Active Campaign Zap issue: Missing "Contact ID" for tagging in WooCommerce order

  • July 11, 2024
  • 2 replies
  • 18 views
S

Hi everyone,

I am new to Zapier and i hope you can help me:

I want to create a ZAP, where a customer buys a product on my website.
Then this customer should get a TAG in Active Campaign, that the product is bought.
 

  1. Order WooCommerce
    2. Only continue if...line items contain product ID
    3. Add Tag to contact in AC

    Number 3 is not working cos of the missing contact ID in the Action Step of AC.

    But i don´t know any contact ID.
    What ID do i have to put in there?
    Does anybody know by any chance?

    Thanx a lot, Stephanie
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 11, 2024

Hi @Soulfamily 

If you know the ActiveCampaign Contact already exists, then add this Zap action: ActiveCampaign - Find Contact

OR

You can use this Zap action: ActiveCampaign - Add/Update Contact

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • July 18, 2024

Hi @Soulfamily 👋

How things are progressing on this? Did using either a Find Contact or Create or Update Contact ActiveCampaign action as Troy suggested solve things for you here?

Want to make sure everything is sorted, so please let us know whether you need further help on this!

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