About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Access Denied to create file in salesforce

  • 28 September 2023
  • 3 replies
  • 62 views
B

I am linking a form from ConvertCalculator to Salesforce using Zapier. In the form, users are asked to upload files, which I need to have attached to the object the Zap creates (A Case object in salesforce). 

 

When I test this step, I am able to set up the zap correctly, but found this error. Can someone advise on why this may be? I presume it might be the salesforce side - is there a way to grant this access that anyone else has found?

 

Thanks in advance!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @BrendanHiggins 

Good question.

Have you reviewed the available help articles for using Salesforce in Zaps?

https://zapier.com/apps/salesforce/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

Hi Troy, 

 

Thanks for sharing - I have and there was no specific instruction I could find to troubleshoot this issue.

Troy Tessalone
Userlevel 7
Badge +14

@BrendanHiggins

Salesforce has many settings and permissions that may need to be adjusted to address the error.

If you have a Salesforce Admin, then try working with them to adjust and test.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Terms & Conditions