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Question

404 and Record not found error

  • March 10, 2026
  • 5 replies
  • 25 views

In the master workflow, I have set up a path condition for all bookings that are created.

The workflow first checks whether the attribution source medium is “calendar.” If this condition is met, it proceeds to retrieve the database sheet information related to the LeadConnector pipeline ID, pipeline stage ID, assigned user, Close CRM status, lead tagging, and lead owner.

However, I’m noticing that the system is still returning a 404 error / “record not found” message, even though the webhook data appears to be capturing all the required information correctly.

404 error found in my add/update opportunity in LeadConnector, Slack is alerting with incomplete information even though I mapped it correctly and in update opportunity in Close, it is showing record not found but all the IDs are correctly mapped.

I’m trying to understand why this error is occurring despite the webhook successfully receiving the data.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 10, 2026

Hi ​@ggkkmanila 

For us to have true context about what you are referring to post screenshot showing how your Zap steps are outlined/configured along with the encountered error.


  • Author
  • Beginner
  • March 10, 2026

Hi ​@ggkkmanila 

For us to have true context about what you are referring to post screenshot showing how your Zap steps are outlined/configured along with the encountered error.

https://cdn.zappy.app/dd889de776f49aedce7d6036f45168cc.png


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 10, 2026

@ggkkmanila 

Screenshot is a bit blurry and does not show how the Zap steps with errors are configured in the CONFIGURE tab while in EDIT mode.


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  • New
  • March 11, 2026

Hi ​@ggkkmanila 

Have you tried using LeadConnector's API directly via Zapier's Webhook action instead of the built-in LeadConnector integration? That usually does the trick with 404 errors—sometimes the pre-built actions have limitations or outdated endpoints, but hitting the API directly gives you more control and visibility into what's being sent.

Here's the LeadConnector API documentation that might help: https://marketplace.gohighlevel.com/docs/ghl/opportunities/update-opportunity

This shows exactly what endpoints Zapier is calling and the expected data structure for the Add/Update Opportunity action.

If you're still running into issues, could you share a clear screenshot of:

  1. The failed Zap run showing the full 404 error

  2. How your Add/Update Opportunity step is configured (with sensitive info blurred)

  3. The data from your database sheet step that's feeding into LeadConnector

Sometimes the issue is in how fields are mapped or formatted. A clear look at your setup would help spot what might be going wrong!

And if you'd rather just get it sorted quickly, I offer a free 20-min Zapier troubleshooting call. Book it under Resources on my Zapier Directory profile: https://zapier.com/partnerdirectory/automatemybiz!-->

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Usually this means the webhook is getting the data fine, but one of the next steps is using the wrong ID or trying to update the record too early.

So even if the data looks correct in the webhook, the other app can still say 404 / record not found.

Most common reasons:

  • the step is using the wrong type of ID

  • the record is not fully created yet when the next step runs

  • the record is in a different account/location

  • there’s a small formatting issue in the value

I’d check this:

  • make sure each step is using the correct ID

  • add a short delay before the update step

  • test the step with a real run, not just the mapped fields

  • if possible, use a find/search step first, then use the ID from that step

So the webhook is probably not the problem it’s usually the ID or timing in the later action steps.