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Best answer

401 authentication failed error when connecting to Revue

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

115 replies

W

Having the same issue!

C

I also have such kind of issue, please help us.

SamB
Rank
Userlevel 7
Badge +11

Thanks for letting us know, @whoisnnamdi.com and @catman. 

We’ve added you to the list of users affected by this issue and will be in touch by email as soon as it’s resolved. :)

A

And me please! Having the same issue today.

christina.d
Userlevel 7
Badge +9

Thanks for the comment, @scottgoodacre! You’ve been added to that list as well.

B

I’m also having the same issue.

But interestingly it’s working for a different account that I set up 3 months ago.

Is there a way to get an email notification if/when it’s fixed?

Thanks

J

Same issue here, thanks!

R
Userlevel 1

I am also facing the same issue Kindly assist. 

SamB
Rank
Userlevel 7
Badge +11

Thanks for letting us know, @benmcc, @joetaylorjr and @ragkap!

We’ve added you all to the list of affected users. We’ll notify you all by email as soon as it’s resolved. :)

J

Hi @samb can you please add me to the list of affected users too?

 

Sorry to bother but when do you think we’ll see a fix? It’s been a while! :(

 

Thank you!

SamB
Rank
Userlevel 7
Badge +11

Hey @joesao! :)

It appears our Support team have already added you to the list of affected users. Unfortunately I don’t have any estimates I can share as to when it will be sorted. But we will definitely be in touch by email as soon as it is!  

K

Hello @christina.d @SamB ! I have the same error message with my Revue account. Thanks for your help !

christina.d
Userlevel 7
Badge +9

Thanks for reaching out, @kmartenon! I’ve got you added to that list. We’ll send you an email as soon as we know more. 🙂

A

Hey @christina.d / @SamB , my account also has this issue.

SamB
Rank
Userlevel 7
Badge +11

Sorry you’re running into this issue as well, @AstChbr. I’ve added you to the list of affected users so you can expect an email notification from us as soon as there’s an update.

W

Hey! I’m facing the same issue 😊. Can you keep me in the loop? 

O

I’m with the same issue @christina.d 

 

M

Hi @christina.d @SamB ! I have the same issue with my Revue account

D

Having the same problem, love to be kept in the loop.

T

Same issue. Can you help me?

christina.d
Userlevel 7
Badge +9

Hi there, @teoriaexito, @Deanosim, @Manuel Zapata , @Oriol, and @WouterB!

I’m so sorry to hear ya’ll are all impacted by this as well! I’ve got everyone added and we’ll keep the thread updated once we know more. 

L

I’m having the same issue too! :( 

christina.d
Userlevel 7
Badge +9

@Liam Mews, thanks for reaching out to let us know! I’ve got you added to that report as well. 

R

same issue here! please add me to the list

A

Hi Christina! I’m also being impacted by this bug, unfortunately. Can you please add me to the list as well?
Hope you can fix this soon!
Thank you!

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