I have made a ZAP to collect all comments from a facebook page a copie the comments to a google sheet.
When I test it, it work correctly and my test comments is on the google sheet.
I have publish the zap and added comments to test but I didn’t see it on my google sheet.
+14Hi
Help links for using FB Pages app in Zaps: https://zapier.com/apps/facebook-pages/help
Zap Trigger: Facebook Pages - New Comment
Should be instant.
Check your Zap Runs history for activity/errors: https://zapier.com/app/history/
+11Hi
Just came across your post here and was wondering how things are going. Did you since manage to get the Zap triggering on new comments?
If so, we’d love it if you could share what changes you made to get it working! 🧡
And if it’s still not triggering can you confirm the connected Facebook account still has all the necessary permissions, outlined here: How to get started with Facebook Pages > About Facebook Pages's app
If the permissions are correct but they were changed after adding the account connection I’d suggest reconnecting the Facebook account to ensure it’s connecting with the correct permissions.
Keen to ensure this gets sorted so please let us know whether or not you’re still stuck at all!
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