Zap runs are held and I can´t delete them because I get this Message:
“1 run log was deleted.
Could not delete 1 run because you need editor access to the Zap to delete.”
I am the owner of the account and there's no one else associated with this account. All the accounts connected to the zap are also mine and are connected to Zappier.
I keep getting an email to either replay these zaps or delete them, but I can’t do either.
Please HELP 😭
+14Hi
Help link about handling Zap Runs: https://help.zapier.com/hc/en-us/articles/8496291148685-View-and-manage-your-Zap-history
If you still have issues, try opening a ticket with Zapier Support: https://zapier.com/app/get-help
+11Hi
Not sure if you’ve since managed to resolve this issue but I’ve seen cases of that error in the past when a Zap with held runs had been accidentally deleted. In those cases restoring the Zap from the trash folder then allowed the held Zap runs to be replayed/deleted.
Can you give that a try and let me know whether that then allows you to delete the Zap run?
Looking forward to hearing from you on this!
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