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I am trying to set up some simple automations to test Zapier in advance of more complex projects but I have roadblock after roadblock.

The current one is that Zapier’s system decided it was imperative that I upgrade from what they now call a Legacy plan to the Free plan, but having done so my usage is blocked. But my usage chart in the current period says I’ve only used 2 tasks...which is more than my limit of 100 tasks.

Please see screenshot. Am I missing something obvious?

Hi ​@chromepaxos 

Zaps with 3+ steps or Zaps using Premium apps in steps require a Zapier paid plan to turn ON.

Hey ​@chromepaxos,

Here is a helpful article about what’s included in Zapier free plan- https://help.zapier.com/hc/en-us/articles/32337438839565-What-s-included-in-Zapier-s-Free-plan. Hope it helps!

Zaps with three or more steps, or those using Premium apps, require a paid Zapier plan to be activated.

I’m new here but I have to ask, what is the deal with getting three replies from people who clearly haven’t read my question at all. If I

If my question is about what has happened after using 2 tasks, why do 2 replies both tell me about Zaps with 3 steps or more, while another just links to a Help page that isn’t responsive to my question either.

Are these bots run by Zapier to make it look like these forums are actually helpful? Or just people boosting their answer-count? I’m not being hostile - I’m genuinely curious whether it is worth spending any time seeking answers here?

Hi and welcome to the Community, ​@chromepaxos! 🎉

There’s no Zapier bots here! Definitely odd that you’re seeing a message about needing to upgrade despite there only being 2 tasks shown in the usage. Did you happen to delete any Zap runs or Zaps recently? Tasks from deleted Zap runs and Zaps will still be counted towards your overall task usage so it could just be that we’re not surfacing the tasks from the deleted runs/Zaps in that graph. 🤔

I’d recommend reaching out to our Support team here to have them confirm whether that’s definitely the case. 

Keep us posted on how you get on with them, want to make sure this gets sorted! 

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