I’m using the “share your new Instagram posts to your Facebook page”, which works perfectly when I have Instagram posts with a single image. But when I try to set it up to post share Instagram posts with multiple images, I get the error:
Failed to create a page_photo in Facebook Pages
The app returned "Your photos couldn't be uploaded. Photos should be less than 4 MB and saved as JPG, PNG, GIF, TIFF, HEIF or WebP files.".
The steps I took are:
App: Instagram for Business
Trigger event: New Media Posted in My account
App: Facebook Pages
Action event: Create Page Photo > Photo: Media Url > Description: Caption
This results in the first photo from the Instagram being posts with the caption, but the other photos in the Instagram post do not get posted.
For the Facebook Page section, I tried:
Action event: Create Page Photo > Message: Caption > Photo: Media Url & Children Media Url
This results in the error message posted above (there are not any actual issues with the image size or type as they’ve already been posted to Instagram.
For the Facebook Page section, I have also tried:
Action event: Create Page Post > Message: Caption > Photo: Media Url & Children Media Url
This just makes a Facebook post with the caption, but no images.
Any suggestions would be very much appreciated.
