I created a zap to create a new line on a Google Sheet when a Docusign envelope with a certain field is sent. I tested this many times successfully, including earlier today. Then when I went to send my bulk template (which was approximately 130 docusigns) I received a message from Zapier that I have 126 tasks being held. I logged in to see if I could run them again, but when I filter there are no tasks being held. How do I fix this? I am extremely frustrated because I have done extensive testing and this needs to work.
Question
Help! Zap I tested successfully earlier today suddenly does not work when I actually need it
+14- Zapier Expert
Hi
Check your Zap Run history activity: https://zapier.com/app/history/
You can filter by Status = HELD
If you need more help, post screenshots to give us context.
+14- Zapier Expert
Try removing the Status filter.
Then try filtering by Zap or App (Docusign) to narrow the results to see if the Zap Runs processed as expected.
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