Hi, I am a musician using the landing page Hypeddit to promote my music. I currently use MailChimp for subscriber lists but am trying to move everything to in-house Shopify. My Hypeddit currently has an automation that adds fan email addresses collected with the landing page automatically to my subscriber list. I’m trying to create another Zap that does the same. When I do Catch Hook by Webhooks to Find Customer by Shopify it says that it “failed to find a customer.” The help message I get is then exactly:
“The error you're encountering indicates that the Shopify API requires either a "Name" or "Email" field to be provided when creating or updating a customer, but neither was included in the input data for the step. The input data you provided shows that no relevant customer information was passed to the Shopify step, likely because the previous step's output was skipped, as indicated by "_zap_data_was_skipped":true.
To resolve this issue, ensure that the Webhook step is correctly configured to capture and pass the necessary customer data, such as "Name" or "Email", to the Shopify step. You can do this by checking the webhook payload and mapping the appropriate fields to the Shopify step. If the webhook is not providing the expected data, verify the source sending the webhook to ensure it includes the required information. Additionally, use Zapier's "Test & Review" feature to simulate the Zap run and confirm that the data flows correctly between steps.”
I don’t know what the second paragraph means, specifically what “You can do this by checking the webhook payload and mapping the appropriate fields to the Shopify step,” means. Could anyone provide some clarity for me on how to get this zap working? Thank you!
