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Question

Troubleshooting Zapier error while automating Google Forms to WhatsApp messages

  • February 18, 2025
  • 1 reply
  • 4 views

I’m practising Automation from google form to google sheet sending notification to gmail in each new form submitting. i did it ones successfully however now i want to add task and send a messages to WhatsApp, on same zap the trigger show an error “  Error code: Error while retrieving: Cannot read properties of undefined (reading 'error')" how to solve ? 

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1 reply

ken.a
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  • Zapier Staff
  • 6552 replies
  • February 18, 2025

Hi ​@black swan,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “CONFIGURE” section of the action step that shows all of its fields.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!