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Question

Zap Jotform or Google sheet with Click Up

  • February 17, 2025
  • 2 replies
  • 10 views

Hi! I am getting the following error when using a zap, where I connect a jotfrom to generate a task in click up. Then I have tried with the sheet where they dump the data of the jotform and the error is still the same. They are custom fields in which we have never had problems when making a zap.

I've seen some queries about this, but the solutions they give have not helped me.

Can someone help me? Thanks!

 

The error message "Value must be an option index or uuid" typically indicates that a field in your ClickUp task creation step is expecting a specific format, such as a UUID or an index from a predefined list, but is receiving something else. In your input data, fields like cf__07b7ec77-2c59-42be-9f9c-350edf7af7da and cf__7e92ad69-e09c-4feb-84fb-2ad3da43904e are using UUIDs, which is correct. However, ensure that all fields requiring a UUID or index are correctly mapped and that any dynamic data (e.g., {{280614684__COL$C}}) resolves to a valid UUID or index. You might need to verify the data source or the field settings in ClickUp to ensure compatibility.

Additionally, the previous step's output indicates that a filter condition was not met, which stopped the Zap from continuing. The filter was set to pass only if a specific condition was met ('280614684__COL$I' matches 'Si'). Since this condition was not satisfied, the Zap did not proceed as expected. To resolve this, you can either adjust the filter condition to match the actual data or ensure that the data being passed meets the filter criteria. This will allow the Zap to continue to the ClickUp step without interruption.

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 31340 replies
  • February 17, 2025

Hi ​@Cabify 

Help links about using variables in dropdown list fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps


SamB
Community Manager
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  • Community Manager
  • 7733 replies
  • March 5, 2025

Hey three ​@Cabify, just checking in—did the guide Troy shared help to point you in the right direction? 

If you’re still stuck or have any more questions, just let us know! 🙂


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