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Troubleshooting automatic transaction transfers from Bitrix24 to Google Ads

  • February 17, 2025
  • 2 replies
  • 25 views

The test transaction is always transferred to google ads. But not a single new transaction has been transferred automatically yet. There is also no record in the history of zap. It feels like the automatic transmission just doesn't work.

PS zap is enabled.

 

 

Best answer by ken.aBest answer by ken.a

Hi ​@Alex_KZ,

Welcome to the Community! 🎉

It looks like you have opened a ticket to our Support Team regarding this issue. I’d recommend continuing the conversation with them via email since they have the correct tools to look closer at the Zap and its logs.

I appreciate your patience and understanding.

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2 replies

ken.a
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  • Zapier Staff
  • 6423 replies
  • Answer
  • February 18, 2025

Hi ​@Alex_KZ,

Welcome to the Community! 🎉

It looks like you have opened a ticket to our Support Team regarding this issue. I’d recommend continuing the conversation with them via email since they have the correct tools to look closer at the Zap and its logs.

I appreciate your patience and understanding.


  • Author
  • Beginner
  • 1 reply
  • February 18, 2025
ken.a wrote:

Hi ​@Alex_KZ,

Welcome to the Community! 🎉

It looks like you have opened a ticket to our Support Team regarding this issue. I’d recommend continuing the conversation with them via email since they have the correct tools to look closer at the Zap and its logs.

I appreciate your patience and understanding.

Hello! Thank you. All right. I am waiting for a response from the support service.