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Question

Failed to create a file in Google Drive. The app returned "None".

  • February 12, 2025
  • 5 replies
  • 33 views

I’m fetching the file using the Webhooks by Zapier and file returned properly but unable to upload the same in Google Drive

Failed to create a file in Google Drive

Error while hydrating data from Webhooks by Zapier: The app returned "None".

Fetching data using Webhooks:
 


To upload the file in Google drive:


 

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5 replies

Troy Tessalone
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  • Zapier Expert
  • 30967 replies
  • February 12, 2025

Hi ​@Saravanan Thirunavukkarasu 

Help us have more info by posting screenshots showing how your Zap step is configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.

 


Attached the screenshot for the reference

 

 


Troy Tessalone
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  • Zapier Expert
  • 30967 replies
  • February 17, 2025

@Saravanan Thirunavukkarasu 

Try testing Zap step 3 again before testing the GDrive Zap step.


Hi ​@Troy Tessalone 
Thanks for your update.

I have tested the step, and it’s returned the data properly. (File type is pdf)
 

 


I have tested the same step for the Email action event but still facing the same error
 


Thanks,
Saravanan T


JammerS
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  • Zapier Staff
  • 2350 replies
  • February 18, 2025

Hi ​@Saravanan Thirunavukkarasu,

 

We apologize for the inconvenience. 

 

The error in your Zap suggests that the webhook isn’t sending data correctly, causing the email action to fail. To troubleshoot, check that your webhook is properly set up and sending the expected data. Ensure that your email step correctly maps the webhook data, especially if attaching a PDF. Confirm that the file URL is valid and accessible. Use Zapier’s ‘Test this step’ feature to pinpoint the issue. If problems persist, contacting Zapier Support may be the best option.