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Help Needed: Zap Not Passing Data from Facebook Leads to Google Sheets

  • November 11, 2024
  • 2 replies
  • 46 views

Hi everyone,

I'm facing an issue with my Zap setup, and I’m hoping someone here might have some insight.

My Zap, which transfers data from Facebook Leads to Google Sheets, was working automatically for a while, but it suddenly stopped. Unfortunately, I can't recall the exact date it stopped working. Here’s what I’ve tried so far:

  • I initially thought there might be a problem with the Zap itself, so I created a new one, but that didn’t solve the issue.
  • Then, I suspected there might be an issue with the Google Sheet, so I changed to a new sheet. However, the data still isn’t transferring.

Has anyone experienced something similar, or does anyone have troubleshooting advice for this? I'd appreciate any suggestions to help resolve this.

Thanks in advance!

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2 replies

Troy Tessalone
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  • Zapier Expert
  • 31589 replies
  • November 11, 2024

Hi @DMS 

There have been some somewhat recent issues on the Meta side that impacted the FB Lead Ads Zap app trigger.

Zapier Status page: https://status.zapier.com/history

 

 

Try reconnecting your FB Lead Ads app account to Zapier here: https://zapier.com/app/connections

Help: https://help.zapier.com/hc/en-us/articles/14709128297613-Rename-reconnect-and-test-your-app-connections-from-the-Zap-editor

 

Help links for using FB Lead Ads in Zapier: https://zapier.com/apps/facebook-lead-ads/help


ken.a
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  • Zapier Staff
  • 6599 replies
  • November 12, 2024

Hi there @DMS,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please try following this Community post on Facebook Lead Ads not triggering: 

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


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