Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Global Dropbox Error

  • October 28, 2024
  • 2 replies
  • 33 views
A
Forum|alt.badge.img+1

EVERY SINGLE Dropbox integration I have now has an error that says “Error while hydrating data from Dropbox: shared_link_already_exists/..

 

Zapier support - it’s a known bug, but we’ll let you know when we fix it.  

Best answer by SamBBest answer by SamB

Hi there, @Arsie 👋 

I just came across this and it appears the bug report that Support added you to for these “shared_link_already_exists” errors was since closed! 🎉 

It seems that these issue began after the Dropbox app was upgraded to use to Dropbox’s latest API, a necessary update that introduced stricter requirements and had some timing conflicts that led to these errors. Very sorry for any hassle caused by those changes. Things should be fully resolved now but if you still experience issues with these errors please do reach out in the Community or get in touch with Support. In the meantime, happy Zapping! ⚡

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 2649 replies
  • October 29, 2024

Hi @Arsie,

 

Welcome to the Community. 

 

To troubleshoot issues with Dropbox integrations in Zapier, first check your Dropbox settings to ensure Zapier has the necessary permissions. Reconnect your Dropbox account in Zapier by refreshing the connection under "Connected Accounts." If the issue persists, consider using an alternative like Google Drive or OneDrive. Stay in touch with Zapier Support for updates on the fix.

 

Let us know if you have any further questions. Thank you

 

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 7811 replies
  • Answer
  • November 5, 2024

Hi there, @Arsie 👋 

I just came across this and it appears the bug report that Support added you to for these “shared_link_already_exists” errors was since closed! 🎉 

It seems that these issue began after the Dropbox app was upgraded to use to Dropbox’s latest API, a necessary update that introduced stricter requirements and had some timing conflicts that led to these errors. Very sorry for any hassle caused by those changes. Things should be fully resolved now but if you still experience issues with these errors please do reach out in the Community or get in touch with Support. In the meantime, happy Zapping! ⚡

Terms & Conditions