Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Google Calendar New Event + Trello Move Card

  • October 24, 2024
  • 6 replies
  • 32 views
D

Hi All,

 

New to using the platform and came across a bit of a roadblock with one of my zaps. 

 

Context: I have a simple zap that triggers off a Google Sheets New Entry (simple customer database) > Trello create card under a list/column (with customer info from database) > send email from Gmail that includes a booking link if customer chooses to schedule one.

 

Issue: I created a separate zap to get the pertinent Trello card to move from one list/column to another (e.g. Meeting Booked) if the customer decided to book a call using the link from the email. I can’t get the card to move.

Attached is the zap I created but I’m probably not doing something right. Also included a screenshot of the Trello board for a better visual. 

 

Thanks in advance!

2 Attachments
Did this topic help you find an answer to your question?

6 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31139 replies
  • October 24, 2024

Hi @drew.ai 

Help us have more info by posting screenshots showing how your Zap steps are configured in EDIT mode so we can see the field mappings.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 2435 replies
  • October 24, 2024

Hi @drew.ai,

 

Just to advise, when posting a screenshot to the Community, it is essential to obscure any sensitive information within the screenshot for security purposes. Thank you. We're looking forward to troubleshooting your issue further.

D
  • drew.ai
  • Author
  • New
  • 2 replies
  • October 24, 2024

@Troy Tessalone @JammerS 

I included screenshots of the cards in Edit mode. I captured the necessary/required fields since that’s all I filled out (except the last card for description). I blurred/blocked out what I thought might be sensitive, but it’s a test/demo so probably not much. 

 

Thanks again!

6 Attachments
Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31139 replies
  • October 24, 2024

@drew.ai 

Attachments did not upload.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
  • drew.ai
  • Author
  • New
  • 2 replies
  • October 24, 2024

@Troy Tessalone Trying again!

6 Attachments
Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31139 replies
  • October 24, 2024

@drew.ai 

Zap steps appear to be configured correctly.

Try testing with your Zap ON.

Check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/

 

Also, make sure there are no Trello Automations configured that are conflicting with what the Zap steps are doing.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


Terms & Conditions