Hello,
I have an issue that popped shortly after we upgraded our Airtable account from Teams to Business, at least I believe it might be related to this as it’s the only thing that has changed in the last week.
Just last week, I ran my Zaps without problems and when I logged in today, I received the following error:
I already waited the 15min limitation for free accounts and tried to manually run it, which gives me this error:
I’ve already attempted to reconnect our Airtable account as well and tested the connection, which comes back as successful:
Lastly, I tried to test it not only attempting to find the new records, but with previous records and they all fail/return the error shown in the 1st screenshot. We haven’t modified our Airtable view/data in any way, the only 2 things that have changed is our Airtable upgrade and Zapier updated it’s interface (which seems to make it more annoying to manually Run the Zap, but I digress).
I’ve tried to use the AI Support which suggested updating our app to account for Airtable’s change to OAuth, but that’s not a factor either because I made all of my zaps AFTER that change (Feb 2024). Any suggestions would be greatly appreciated, let me know if you need any further info to help diagnose please!
