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Facebook Leads NOT Triggering

  • September 12, 2024
  • 1 reply
  • 48 views

What does this mean and how can i fix this issue, we have over 1K zaps that are not connecintg & I have tried to get in touch with support. HELP HELP HELP

Best answer by SamBBest answer by SamB

Hi @Zaps, welcome to the Community! 🎉

The error you're seeing appears to be linked to an ongoing issue with the Facebook Lead Ads platform, which is also being discussed over here: 

A bug report open for this and I can see that our Support team have already added you to that. While we can't provide any timelines on when it will be resolved, we'll definitely notify you via email once it's fixed. And you can subscribe to updates on the incident page here to follow along with progress.

 

As we’ve already got one topic in Community discussing this issue I’m going to close this one now. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll ensure you’re added to it.

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SamB
Community Manager
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  • Community Manager
  • 7597 replies
  • Answer
  • September 12, 2024

Hi @Zaps, welcome to the Community! 🎉

The error you're seeing appears to be linked to an ongoing issue with the Facebook Lead Ads platform, which is also being discussed over here: 

A bug report open for this and I can see that our Support team have already added you to that. While we can't provide any timelines on when it will be resolved, we'll definitely notify you via email once it's fixed. And you can subscribe to updates on the incident page here to follow along with progress.

 

As we’ve already got one topic in Community discussing this issue I’m going to close this one now. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll ensure you’re added to it.