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Best answer

Unsupported get Request

  • September 12, 2024
  • 1 reply
  • 177 views
M

Hi, since 3am UK time i’m getting errors on all zaps:

 

Error while hydrating data from Facebook Lead Ads: The app returned "Unsupported get request. Object with ID '1046945166924175' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API docum

Best answer by SamBBest answer by SamB

Hi there @markhincks. Welcome to the Community! 😁

Ah, that error you’re running into appears to be related to an incident, caused by issues on the Facebook Lead Ads platform, that’s also being discussed over here: 

https://community.zapier.com/troubleshooting-99/getting-error-while-hydrating-data-from-facebook-lead-ads-the-app-returned-unsupported-get-request-object-with-id-errors-43149


We also have a bug report that’s been opened for this and so I’ve gone ahead and added you to that. I can’t give any estimates as to when this will be resolved by but we’ll be sure to email you as soon as it is.

In the meantime please check out the incident page for more details: https://status.zapier.com/incidents/8xbrhfj1xdby - there’s also the option to subscribe to updates from the incident page to follow along with progress.
 

As we’ve already got one topic in Community discussing this issue I’m going to close this one out. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll take care of that.

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SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 7597 replies
  • Answer
  • September 12, 2024

Hi there @markhincks. Welcome to the Community! 😁

Ah, that error you’re running into appears to be related to an incident, caused by issues on the Facebook Lead Ads platform, that’s also being discussed over here: 

https://community.zapier.com/troubleshooting-99/getting-error-while-hydrating-data-from-facebook-lead-ads-the-app-returned-unsupported-get-request-object-with-id-errors-43149


We also have a bug report that’s been opened for this and so I’ve gone ahead and added you to that. I can’t give any estimates as to when this will be resolved by but we’ll be sure to email you as soon as it is.

In the meantime please check out the incident page for more details: https://status.zapier.com/incidents/8xbrhfj1xdby - there’s also the option to subscribe to updates from the incident page to follow along with progress.
 

As we’ve already got one topic in Community discussing this issue I’m going to close this one out. For anyone that comes across this post and wants to be added to the bug report please reach out on the main topic here and we’ll take care of that.

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