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Question

Why does one of my Sub-Zaps filter out and not run?

  • September 4, 2024
  • 6 replies
  • 38 views
J
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Hi Guys , 

So I have a automation which checks that when a zoom meeting has ended , it checks all the members who weren't there on the meeting from google sheet and marks them as “ No Show “ members . This part runs completely fine . 

 

 

The other part of this Zap is that it would run  email and text sequences alternatively and send an email to that person until they respond . For that part 2 sub zaps have been created which are supposed to run within the loop when we mark the Attendees on the Sheet as “No Show” .

 

 

 

The issue I am facing is that it runs the email sequence , but it just filters out the “SMS Sequence “ .I want both of them to run ,since its alternative .Here is the screenshot for the sub zaps

Email Sequence 

 

SMS Sequence

 

 

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6 replies

Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31194 replies
  • September 5, 2024

Hi @Jeff12 

For us to have more info, post screenshots showing how your Zap Filter steps are configured in EDIT mode.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31194 replies
  • September 5, 2024

@Jeff12 

One thing to keep in mind with creating delay sequences in Zaps is that if you need to adjust the Zap steps in the future, then current Zap Runs that are still “playing” (aka In Progress) because of delay steps, can get interrupted, stop running, and result in an error.

 

Better Zap design would be to send the data to apps that handle those email and SMS sequences outside of Zaps. (e.g. ConvertKit for email)

 

Plus, that should use less Tasks in Zap Runs since the majority of the logic would be offloaded to another apps better suited for long sequences.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31194 replies
  • September 5, 2024

@Jeff12 

Another approach if you want to use these apps for email (Gmail) and SMS (RingCentral) is to use Airtable as your operational data hub.

Concept being you send the data to Airtable and then create Views for each of the individual email/SMS you want to send.

e.g. View with filter conditions for when Email 1 should be sent, when SMS 1 should be sent, and so on.

Makes it easier to adjust the sequence logic.

Views are segments of data. (filter, sort, group, show/hide fields, reorder fields)

Info about Views: https://support.airtable.com/docs/getting-started-with-airtable-views

Airtable has Automations.

Airtable Automations can be triggered when records match conditions or when records enter Views.

Airtable Automations have an integration with Gmail.

Zaps can be triggered from Airtable Views.

Airtable Zap app triggers/actions:

https://zapier.com/apps/airtable/integrations#triggers-and-actions

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
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  • Jeff12Beginner
  • Author
  • Beginner
  • 19 replies
  • September 5, 2024
Troy Tessalone wrote:

Hi @Jeff12 

For us to have more info, post screenshots showing how your Zap Filter steps are configured in EDIT mode.

This is how its set for the email sequence 
 

 

Email Sequence sub zap

 

and this is for the  SMS Sequence 

 

SMS sequence sub zap

 

This post has been edited by a moderator to remove personal information.@Jeff12 please remember that this is a public forum and to remove any sensitive information prior to posting.

J
Forum|alt.badge.img
  • Jeff12Beginner
  • Author
  • Beginner
  • 19 replies
  • September 5, 2024
Troy Tessalone wrote:

@Jeff12

One thing to keep in mind with creating delay sequences in Zaps is that if you need to adjust the Zap steps in the future, then current Zap Runs that are still “playing” (aka In Progress) because of delay steps, can get interrupted, stop running, and result in an error.

 

 

I believe I did change the delay times over and over again  . What do I do in this case ? Do I recreate the sub zap ?

 

Troy Tessalone
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  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31194 replies
  • September 5, 2024

@Jeff12 

Help links for using Sub-Zaps: https://help.zapier.com/hc/en-us/articles/8496308527629-Build-reusable-Sub-Zaps

 

Believe a Sub-Zap needs to return first before moving on to the next step in the Zap.

So the first Sub-Zap needs to finish before the second Sub-Zap will attempt to run.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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