I am having the same issue as
When triggered, I only want to update existing contacts by adding them to a List.
The 'create/update' option that I am given results in the creation of many new contacts.
I want to check and see if a contact is exists, if so, add that contact to a List, if not, disregard.
Has anyone found out how to update a contact only if they already exist as opposed to creating a new one?
Update current contacts only in SimpleTexting, not create new ones
+11- Community Manager
- 7859 replies
Hi
Hmm, the ideal way to get around that would be to use a “Find Contact” action to search for the contact. Then use a filter to only allow the Zap to continue if it found it, and have an “Update Contact” action add them to the list. However, I can see no such actions available for SimpleTexting.
There is an existing feature request for a “Find Contact” action to be added so I’ve added your vote for that. I can’t make any promises around when/if it’ll be added by but we’ll be sure to send out an email notification to you once it is!
I couldn’t see any feature requests for a separate “Update Contact” action though so I’d suggest contacting our Support team to submit a new feature request for that to be added. You can do that here: https://zapier.com/app/get-help
In the meantime, you might be able to get around this using our Custom Actions and API Request features. It’s a bit more advanced but custom actions have an AI-powered Copilot that can help build it for you. If you’re interested in exploring those features you can learn more about them here:
Hope that helps to get you pointed in the right direction. If you run into any issues when setting those us or have further questions just let us know!
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