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Question

Square to monday.com Zap doesn't work when published despite successful test.

  • June 28, 2024
  • 1 reply
  • 9 views

I have set up a zap in Zapier that whenever I get a new order in square, it creates an item in monday.com so we can track order fulfillment. When I test, it shows up in monday, however, it is not working (nothing is coming into monday) when a real life order is placed. It was working earlier today, then suddenly I got a notice from zapier that the "Required field "Item Name" (item_name) is missing." I did not edit the zap after the first one that worked. I did try putting a different field there to see if it would load, but still no luck.

 

I have stared at the zap setup and everything looks correct, so what could I be missing?

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1 reply

ken.a
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  • Zapier Staff
  • 6519 replies
  • June 28, 2024

Hi there @studio3arts,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!