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Question

Trouble Sending Image with OpenPhone

  • December 20, 2023
  • 5 replies
  • 100 views
I

Hello, I am having trouble sending an automated message that includes an image, through OpenPhone.

I have set up the automation to pull the image from a folder in Google Drive and send the message. However, the text message I am currently receiving is just a link for the image to be downloaded rather than the PNG file itself. 

I have messed with the Webhook feature as well with the same result. 

Does anyone know how to send a picture message using the Open Phone automation? Thanks!

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5 replies

Troy Tessalone
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Hi @IanMcDonald 

Can you post screenshots with how your Zap step is configured?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Same use case, Was this resolved?

Troy Tessalone
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@ChateauEscondido 

Help articles from OpenPhone to reference:

https://support.openphone.co/hc/en-us/articles/1500009885081-What-types-of-content-can-I-send-via-text-message

https://support.openphone.co/hc/en-us/articles/7070046850455-File-size-limits-and-picture-quality-for-messaging-MMS-

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Thanks for the help articles.

 

Have you heard further info on sending multimedia?

Troy Tessalone
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@ChateauEscondido 

OpenPhone does not yet have a public API: https://support.openphone.co/hc/en-us/articles/11718835854999-Does-OpenPhone-have-an-API

I’d recommend reaching out to OpenPhone Support to ask for guidance about the feasibility of sending multimedia via their Zap app integration.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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